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Frequently Asked Questions
Just like you, we are busy, most questions you have can be answered by reviewing the answers below the contact form.. We recommend before you contact us to watch the following video:
If your question isn't answered by the question and answer section below or via the video you just watched then please use the form to contact us.
Request Support
Do you need help with your copywriting network account? We have a team of 10 on hand to assist you with getting your account up and running. Please use the form below to send us an email.
Important Writers Advice
Working online can be complicated, and we have setup this section to help you understand what is acceptable and what isn't acceptable. We have designed this section to be readable and tell you what we accept and do not accept. Learn what can result in an instant ban or a removing of your privileges with us. Let's work together so that we do not cause issues, if we all remain honest and do our bit, we can achieve great things with the copywriting network.
Stance on Plagiarism
We appreciate it is hard to write truly original pieces and you must lend inspiration from those before you who have studied a topic. With this in mind, we allow for 15% plagiarism of available topics web world. If you go over this, the piece will be returned to you. If you trigger too many returns of a single piece it will be reviewed by a member of staff. We also monitor self-plagiarism. Self-plagiarism is where your writing style and format is scrutinized. We want original pieces and cannot accept writers who fall into lazy ways by offering up template pieces.
We check heavily against all of your previous work, and others work on the network to make sure that you have not fallen into lazy ways. We allow a leeway for this, but it is a serious matter that can result in an immediate ban. We cannot provide clients we obtain, to be given anything but completely original work. It simply will not be tolerated.
Multiple Accounts Prohibited
We do not allow multiple accounts on the Copywriting Network. We cannot review every account at inception but when a user comes to our attention on occasions such as submitting questionable work, or requesting withdraw, we will review the users account for multiple affiliated accounts. We strongly suggest you only have one account per house hold. We also recommend that you should be the only user to hold an account in your building.
We check for account affiliations to prevent sharing of exam answers, to avoid people taking endless exams and using company resources, and to stop collusion occurring with regards to writing approvals. We are very strict with regards to multiple accounts and it will result in a ban and forfeit if detected. We really do recommend that you do not create more than the one account.
While we will not divulge the malicious methods users undertake to game the system, we require the single account rule to be adhered to by every user. We make no exceptions to this term as it is vital for the fluent running of the company and to make sure the bad actors do not penetrate our community.
Writers Star Ratings
We have a variety of articles available for writers to pick up as work. You can find available work which is instantly approved, or a wide variety of work which requires the client to approve you.
Star ratings are designated based on a ongoing examination checklist. We are much easier to provide 2 star ratings based on a smaller criteria. When it comes to being a 3, 4 or 5 star writer, those levels will be manually reviewed and milestones need to be met for that to be achieved.
We work extremely hard to make sure that writers are treated correctly and given the right opportunities. We wouldn’t connect you with a client whose expecting a 5 star piece and then give them a writer who has only done 20 jobs on the site and has yet to exhibit their whole range of skills to the network and community. In the scenario where we upgrade an account to a 4 or 5 star prematurely, this can have devasting consequences for your account, the client and the networks relationship with the client. We will always tread carefully and only award higher star ratings where we truly feel they are deserved and the writer has exhibited the level of professionalism in his writing and attitude.
When it comes to preapproved requests, do not make request after request to multiple pieces. This will result in your account being ghosted as we consider this spam. This means you will be removed from all other requests because there is a clearly exhibited lack of seriousness on your part when you attempt this. In turn that means the client will not be bothered with your sporadic spamming.
Terms and Conditions
These terms of service govern your use of this website, which is provided by our company. By accessing this website, you are indicating your acknowledgment and acceptance of these terms of use. These terms of use are subject to change by our company at any time in its discretion. Your use of this website after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms of use prior to every use for any changes.
You must be eighteen years or older to access this web website. If you are under eighteen years of age, you are not permitted to access this web website for any reason. Due to the age restrictions for use of this web website, no information obtained by this web website, falls within the children's online privacy protection act (coppa) and is not monitored as doing so.
1. To access this website or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this website that all the information you provide on this website will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this website or any of its resources, and to terminate or suspend your access at any time, without notice.
2. You may use this website for purposes expressly permitted by this website. You may not use this website for any other purpose, including any commercial purpose, without our Company's express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this website, or (ii) frame this website, or (iii) hyper-link to this website, without the express prior written permission of an authorized representative of our Company. For purposes of these Terms of Use, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this website or content accessible within this website. You agree to cooperate with our Company in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.
3. The material and content (hereinafter referred to as the "Content") accessible from this website, and any other World Wide Web website owned, operated, licensed, or controlled by our Company is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorized in writing elsewhere on our website, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates our Company's intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this website.
4. Clients and Writers (hereinafter referred to as "Members") constitutes any person, company or entity who joins our Company. Member communication is to be kept strictly to the Company's. Phone numbers, addresses, email addresses, instant message monikers including but not limited to (skype, aol IM, MSN, gChat) and any other revealing information, are not to be shared with other Members. Any attempt to circumvent the Company and solicit work or communication outside of the Company will result in account closure and being permanently banned from using our service. You also agree and understand that you may be held legally liable for damages in the amount of $500 per Member illegally solicited.
5. This website may be hyper-linked to other websites which are not maintained by, or related to, our Company. Hyper-links to such websites are provided as a service to users and are not sponsored by or affiliated with this website or our Company. Our Company has not reviewed any or all of such websites and is not responsible for the content of those websites. Hyper-links are to be accessed at the user's own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the websites hyper-linked to this website. Further, the inclusion of any hyper-link to a third-party website does not necessarily imply endorsement by our Company of that website.
6. You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this website (together, hereinafter known as the "Submission"), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Company operations. Our Company will treat any personal information that you submit through this website in accordance with the privacy policy as set forth on this website.
7a. Upon successful payment for a writing job, our Company will transfer all copyrights of the written text to the client and concede all rights to written text.
7b. Payment options are subject to change, in the event you violate terms and conditions by not adhearing to the terms and conditions your payment options will be reduced.
7c. We reserve the right to change our payout service provider options without notice.
8. Refunds are only available on unspent balances, no older than 60 days. The refund can only be honored if it is not partially spent after your deposit.
9. You understand that our Company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.
10. The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by Company. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this website is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.
11. Your use of this website is at your own risk. The content is provided “as is” and without warranties of any kind, either expressed or implied. Our company disclaims all warranties, including any implied warranties of implied warranty, fitness for a particular purpose, title, or non-infringement. Our company does not warrant that the functions or content contained in this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. Our company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and company may make changes or improvements at any time. You, and not our company, assume the entire cost of all necessary servicing, repair or correction in the event of any loss or damage arising from the use of this website or its content. Our company makes no warranties that your use of the content will not infringe the rights of others and assumes no liability or responsibility for errors or omissions in such content.
12. All of the information in this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this website, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this website if it is not, or is no longer, accurate or complete.
13. Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if company has been advised of the possibility of such damages. In no event will the collective liability of company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to company for the applicable content, product or service out of which liability arose.
14. You will indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the "Indemnified Parties") harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney's fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this website.
15. Trademarks, service marks, and logos appearing in this website are the property of Company or the party that provided the trademarks, service marks, and logos to Company. Company and any party that provided trademarks, service marks, and logos to Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this website.
16. You may not post, send, submit, publish, or transmit in connection with this website any material that:
16.1 You do not have the right to post, including proprietary material of any third party;
16.2 Violates any law or may be considered to violate any law;
16.3 Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
16.4 Amounts to a 'pyramid' or similar scheme;
16.5 Disobeys any policy or regulations established from time to time regarding use of this website or any networks connected to this website; or
16.6 Contains hyper-links to other websites that contain content that falls within the descriptions set forth above.
16.7 Solicits funds, advertisers or sponsors;
16.8 Includes programs which contain viruses, worms and/or trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications
16.9 Threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
16.10 Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
16.11 Involves term papers or any relation to college or high school homework, essays, or papers. ;
16.12 Advertises any commercial endeavor (e.G., offering for sale products or services) or otherwise engages in any commercial activity (e.G., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this website;
16.13.1 Infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
16.13.2 Content which is submitted in less than 300 seconds will result in a permanent ban of the user inline with rules regarding detecting fraud and all related accounts will be forfeited. It is not possible to submit content by accident, the system only allows a submit action to occur when the minimum word count is met for any project.
16.13.3 Content which is detected as being taken from another source will result in a permanent ban of the user.
16.14 Advocates illegal activity or discusses an intent to commit an illegal act;
16.15 Is vulgar, obscene, pornographic, or indecent;
16.16 Does not pertain directly to this website;
16.17 Disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this website
16.18 Users taking exams must be original work, if discovered that it is stoln, ripped, spun or shared your account will be closed and balances forfeited.
16.19 Users may only have one account, this also includes only one account per household (IP Address), if multiple accounts are discovered then a ban will be in effect and balances forfeited.
16.20 If content is found to be spun or ripped from another source accounts will be blocked and surrendered, this includes submitting the same text to multiple clients which is 15% or more similar to a previously submitted piece.
16.21 Plagiarism is prohibited
16.22 You cannot repost work you submit anywhere else
Although under no obligation to do so, our Company reserves the right to monitor use of this website to determine compliance with these Terms of Use, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any submission.
17. By accepting this agreement you waive and hold harmless company from any claims resulting from any action taken by company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either [company] or law enforcement authorities.
18. These Terms of Use will be governed and interpreted pursuant to the laws of our choosing, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction of our choosing in connection with any dispute between you and Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and federal courts of our choosing. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. Company may revise these Terms of Use at any time by updating this posting.